Concentric Digital Solutions IT Services Pricing Schedule – Effective from 1 April 2020. Services subject to Concentric’s standard terms and conditions
Remote Support Sessions
$25 per quarter hour
(1/4 hour minimum charge)
Help with issues occurring on your device using our remote assistance software. This is our preferred way of working and 90% of issues can be solved this way.
We provide advice and consultancy via phone or video conference.
Onsite IT Support
$30 per quarter hour
(1 hour minimum charge)
Technician assistance at your premises for diagnosis of IT issues, finding a solution and implementing a fix. We can also discuss IT forward planning and other IT consultancy.
Travel is included in the price for customers in our standard service areas.
We can provide workshop repair services for Windows and Mac PC and Laptop devices.
|DROP OFF / PICKUP FEE *||$20.00|
|Windows upgrade / installation||$60.00|
|Device health report and issue diagnosis/investigation||$80.00|
|Drive/memory replacement – PC or Laptop (Easy Repair)||$25.00|
|Drive/memory replacement – Laptop (Normal Repair)||$40.00|
|Installation of programs and data migration||$90.00|
|Drive data clone||$30.00|
|File Backup or Restore||$50.00|
|Pc physical clean and servicing||$60.00|
|Internal part replacement – pc||$60.00|
* (not charged if workshop work is initiated from an onsite appointment)
Cost of parts not included in pricing above.
Onsite Standard Service Areas
Auckland – Auckland City including Albany, Henderson, Howick and Papakura.
Waikato – Greater Hamilton City including Huntly, Morrinsville, Cambridge, Whatawhata
Bay of Plenty – Greater Tauranga including Papamoa, Lower Kaimai, Omokoroa
Taranaki – New Plymouth including Waitara, Inglewood, Okato.