With our Cloud PBX solution, you can work from anywhere utilising awesome call-flow features, highly-reliable infrastructure and only pay for what you use.
NZ hosted with redundant data centres ensuring your calls don’t go unanswered
Call Flow & Control
Easily create call queues, hunt groups, conference lines and more easily in our web based admin system
Scalable & Flexible
We can accommodate just one user with one line all the way up to thousands of users across multiple locations
Pay per number and per simultaneous calling line. Only pay for the calling you use. We DON’T charge per extension!
Our revolutionary smartphone app allows you to receive calls anywhere and anytime just like a normal cellphone call
All of our staff are NZ based. If ever you need some assistance, we are here to help.
Our Cloud PBX service also integrates with Microsoft Teams. Click here to find out more
Need VoIP phones?
If you already have SIP-capable phones then they will work great with our network. If you need new VoIP phones, then we can provide these as a lease or purchase option.
You install or we install
The system is so easy to setup that you are welcome to do it yourself, but if you want us to do your setup, we are very happy to!
Cloud PBX Features
All of our Cloud PBX features are available on our Cloud Lines.
Shared Line Appearance
In most traditional systems, each extension can only be connected to one phone. With our cloud system, up to six different devices in any location be connected to each extension or line.
Each extension or line can have its own voicemail box. Voicemails can be received by calling a number, logging into the portal online, or having a copy of the voicemail emailed to your email address.
Setup different call forwarding rules based on different calling conditions, as well as time based forwarding.
Do Not Disturb
Setup a do not disturb setting on a time basis. You can choose to divert to voicemail directly, or play a busy tone.
Ability to also have up to five other phone numbers (internal or external) ring when a call is received on an extension or line. Each number can be set to only ring simultaneously on a schedule also.
The call screening feature will ask the caller for their name. When the call comes through to you, you will hear the name of the caller with the ability to answer the call, decline the call, or send it to voicemail.
You can setup different call queues which hold callers until an agent is available to take the call. There are multiple ring strategies and other fine tuning settings
Each hunt group number will be called in the order specified until answered. Each number can be called for a specified number of seconds until moving on. Hunt groups can be enabled on a time scheduled basis.
Auto Attendant / IVR
Auto Attendant is your virtual receptionist or IVR, that can greet all inbound calls and direct the caller to the department they require.
With call waiting enabled, you will be presented with the option to accept the incoming call, and either hold your current call or end it. The caller will hear a ringing tone until you decide. If you decline the call, it is sent to your busy voicemail.
Reject calls based on various conditions such as private calls or mobile calls
Setup either a dedicated DDI or internal extension to use as a dial-in conference line. You can setup a PIN if you like, allow all callers, or only allow specified callers.
You will see the caller’s number if they allow it. Also you can control which number is specified for outbound calls
You can setup calls to be recorded for specific lines or extensions. Calls can be recorded for just inbound or outbound calls, or both. Calls can also only be recorded for specific callers or numbers called, or on demand in a call.
Automatic Phone Provisioning
Automatically provision a range of IP Phone models with settings from the Cloud PBX.