IT Support Plans

Our IT support plans centre around a cloud-first approach, hence our IT support plans are married in with our Office 365 services. We also offer IT services on a casual basis.

Plans for businesses with 5 to 30 staff

Everyday Essentials

  • Exchange Online Cloud Email
  • 1TB of OneDrive cloud storage per user
  • Word, Excel, PowerPoint available in-browser
  • Unlimited IT support via phone, email and remote assistance
  • 24/7 Monitoring of your devices and important systems

$35 + GST per person, per month

Premium Essentials

  • Exchange Online Cloud Email
  • 1TB of OneDrive cloud storage per user
  • Word, Excel, PowerPoint available in-browser and full Office 365 suite installable on 5 devices per user
  • Unlimited IT support via phone, email and remote assistance
  • 1 hour of onsite IT service per user per month included
  • 24/7 Monitoring of your devices and important systems
  • Scheduled, remote computer servicing

$65 + GST per person, per month

High Priority Premium

  • Exchange Online Cloud Email
  • 1TB of OneDrive cloud storage per user
  • Word, Excel, PowerPoint available in-browser and full Office 365 suite installable on 5 devices per user
  • Unlimited IT support via phone, email and remote assistance with the highest priority
  • 2 hours of onsite IT service per user per month included
  • 24/7 Monitoring of your devices and important systems with the quickest resolution
  • Scheduled, remote computer servicing
  • ESET Antivirus included in cost

$99 + GST per person, per month

Contact us for pricing for part time staff and other configurations

Plans for businesses with less than 5 staff

Small Business Essentials

  • Exchange Online Cloud Email
  • 1TB of OneDrive cloud storage per user
  • Word, Excel, PowerPoint available in-browser
  • Unlimited IT support available by email
  • Discounted rate for onsite appointments and remote support sessions
  • Basic Monitoring of your devices and important systems

$25 + GST per person, per month

Small Business Premium

  • Exchange Online Cloud Email
  • 1TB of OneDrive cloud storage per user
  • Word, Excel, PowerPoint available in-browser and full Office 365 suite installable on 5 devices per user
  • Unlimited IT support available by phone, email and remote assistance
  • Discounted rate for onsite IT support appointments
  • Basic Monitoring of your devices and important systems

$49 + GST per person, per month

Addons for IT Support Plans

ESET AntiVirus

Secure your devices from online threats with industry-leading antivirus software

$5 + GST per device, per month

Remote Assistance

For plans that do not include it

$80 + GST per hour (minimum 1/4 hour billable)

Onsite IT Support

For plans that do not include it

$100 + GST per hour (minimum 1 hour billable)

Casual IT Support Rates

Onsite IT Support

Price includes all travel.

$110 + GST per hour
Minimum 1 hour billable

Remote Assistance

Get help remotely for smaller issues

$90 + GST per hour
Minimum 1/2 hour billable